SAP WalkMe: Achieving Instant User Onboarding and ROI

The Issue: The Adoption Barrier

Businesses spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), planning for a smooth rollout. But, difficulty, regular changes, and lack of intuitive guidance often result in a "Digital Adoption Gap":

• User Confusion: Users have trouble to use new SAP interfaces or complete advanced transactions, leading to confusion and increased reliance on technical support.


• Workarounds: Users bypass standard SAP processes, which results in data inconsistency, policy breaches, and productivity loss.


• Lost Learning: Traditional training is ineffective over time, leaving staff unsupported when they need help most.

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• Missed Returns: The potential of the SAP system is not realised, as most users access only a fraction of its features.

The Answer: Contextual Help with SAP WalkMe

The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, bridges the user experience gap. It integrates with your SAP systems to deliver on-screen assistance exactly when needed.

By implementing WalkMe with SAP, your clients can ensure every user, regardless of experience level, can complete tasks efficiently from the outset.